SALES & SHIPPING
Payment method/invoicing
Credit cards and PayPal are the only forms of payment permitted for on-line purchases on the Bobby10.com Internet site. VISA and MasterCard are accepted. Please note that the confirmation email sent to you after your Bobby10.com site purchase has been completed constitutes your invoice.
At the time your order is placed, we will attempt to authorize your credit card with your financial institution. If your financial institution indicates that they are unable to authorize your credit card, then you will be emailed a credit card authorization failure notification. Please note that your order will not have been successfully processed if a credit card authorization failure occurs.
Price
Orders placed through the Bobby10.com Internet site will be billed at the price indicated next to the description and illustration of the relevant product, in the right-hand column of the "Shopping" section of the site. In order to provide for unforeseen fluctuations in market prices, Bobby10.com reserves the right to modify its prices on products sold through its Internet site at any time without notice. Delivery charges and handling charges are exercisable on every Internet order.
Availability of Products
Bobby10.com makes every effort to stock sufficient quantities of products sold through its Internet site. However, availability of products cannot be guaranteed. Bobby10.com accepts no responsibility for any damages resulting from stock-outs. If Bobby10.com is unable to deliver a product ordered through its Internet site, you will be advised by email. Bobby10.com reserves the right to limit quantities.
Shipping Policy - Products shipped from Montreal, Canada
Orders are shipped using regular Canada Post service. For international orders, please note that you will be responsible for any additional customs taxes or tariffs as applicable to your country, at the time of delivery.
Typical delivery times are:
3-10 days for deliveries within Australia
25-40 days for international deliveries
Please allow 3-5 days handling/processing time for all orders.
If you require an expedited service, please contact us directly and we will try to accommodate your request.
We can be reached at bobby@bobby10.com
Shipping Policy - Products shipped from Austraalia
Orders are shipped using regular Australian Post service. For international orders, please note that you will be responsible for any additional customs taxes or tariffs as applicable to your country, at the time of delivery.
Typical delivery times are:
15-20 days for deliveries within continental Europe
20-25 days for deliveries to the United Kingdom
25-40 days for international deliveries
Please allow 3-5 days handling/processing time for all orders.
If you require an expedited service, please contact us directly and we will try to accommodate your request.
We can be reached at bobby@bobby10.com
Responsibility
If Bobby10.com were to be found responsible pursuant to a claim by one of its Internet customers, its liability would be limited to the aggregate of the amounts paid by the customer to Bobby10.com for purchases affected through its Internet site. The foregoing notwithstanding, customers are entitled to all the rights provided under applicable laws and regulations and must abide by the obligations provided under those same laws and regulations. The relationship between the parties is governed by the laws of Western Australia. Any dispute arising from sales or credits, or from failures with respect to the applicable conditions of sale through the Bobby10.com Internet site will fall under the jurisdiction of the Western Australian courts.
Force Majeure (Acts of God)
Internet site customers agree that Bobby10.com will not be held responsible for its failure to execute its obligations, or for the damages and/or losses incurred as a result of a force majeure (act of God) or of a fortuitous event.
RETURNS AND EXCHANGES
Policy
Returns or exchanges will only be accepted on merchandise purchased online from the Bobby10.com Internet site. Returns or exchanges on all merchandise will be accepted within 30 days of the placement of the order if the items are unused, unworn, and unwashed. After 30 days, returns are ONLY accepted if you have received the wrong item or if the merchandise is damaged or defective. Items must remain factory sealed, unless they are damaged or defective.
Returns and Exchanges
When returning or exchanging an item, please email us at bobby@bobby10.com to receive a return/exchange form. Once you have received it, fill out all fields on the form, and print it out. Make sure to include your order number and item description. Pack the item(s) securely and ship the order back to us, including the return/exchange form. If you have to fill out customs forms, indicate the package value as $5.
If the return or exchange is a result of a Bobby10.com error, shipping costs will be refunded to you by Bobby10.com. Otherwise shipping costs will NOT be refunded.
To the extent returned merchandise is in the same condition it was in at the time of delivery, you will receive a credit equivalent to the total cost of the merchandise being returned. We will credit your account as soon as we receive the merchandise and advise you by email.
For products shipped from Perth, Western Australia - send all returns and exchanges to:
Att: CUSTOMER SERVICE
c/o Bobby10 Football World
Shop 3, 900 Hay Street
Perth, WA
6020